Privacy Policy Lepak7 — Our Commitment
Our Commitment to Your Data Protection

This Privacy Policy describes how lepak7 ("we", "our platform") collects, processes, stores and protects your personal information when you use our website and services at lepak7.pro. By registering or using our platform, you agree to the terms set out in this policy. We encourage you to read this document carefully in full.

1. Information We Collect

To provide a safe and quality service, lepak7 collects several categories of information from users. This information is collected either directly from you or automatically when you use our platform.

Information You Provide Directly

• Full name, date of birth, and gender at account registration
• Email address and phone number for communication and verification purposes
• Identity documents such as a national ID or passport for the KYC process
• Payment method details used for deposits and withdrawals
• Residential address during the identity verification process
• Information you share when contacting our customer support

Automatically Collected Information

• IP address and approximate location data based on IP
• Device type, operating system and web browser version
• Session data including pages visited, visit duration and in-platform actions
• Technical log data for error detection and system improvements
• Cookie data and device identifiers

2. How We Use Your Information

Every piece of information we collect has a clear purpose. We do not use your data for anything not stated here, and we never sell your personal information to any third party.

• Account management: Create and maintain your account, process logins, and ensure session security.
• Identity verification (KYC): Meet legal compliance requirements and prevent fraud and money laundering.
• Transaction processing: Securely process deposits, withdrawals, and all financial transactions on the platform.
• Service communications: Send account-related notifications, security updates, and customer support responses.
• Marketing (with consent): Send promotional information and exclusive offers — you may unsubscribe at any time.
• Platform improvements: Analyse usage patterns to improve user experience and platform performance.
• Legal compliance: Fulfil obligations under applicable laws and regulations.

3. Information Sharing

Lepak7 does not sell, rent, or disclose your personal information to third parties for profit. However, there are limited situations where we may need to share your information with trusted parties:

• Payment service providers: To securely process your deposits and withdrawals through licensed payment gateways.
• Game software providers: Game session data required for the technical operation of the games you play.
• Third-party identity verification: Approved KYC services to verify your identity documents.
• Legal authorities: When required by law, court order, or a legitimate enforcement agency.
• Business transfers: In the event of a company merger or acquisition, where user data may be transferred to a new entity.

4. Data Security

We continually invest in security infrastructure to keep your data safe. The technical and organisational measures we implement include:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
• Data encryption at rest for sensitive information such as passwords and KYC documents
• Intrusion Detection System (IDS) and layered firewalls to protect our servers
• Strict internal access controls — only authorised staff may access sensitive data
• Regular security audits by independent external firms
• Regular data backups with tested disaster recovery procedures
• Two-factor authentication (2FA) is available for all user accounts

While we take all reasonable measures, no system is 100% breach-proof. We encourage you to take precautions as well, such as using a strong password and never sharing your login credentials with anyone.

5. Cookie Policy

Lepak7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled.
• Performance cookies: Collect anonymised information on how users interact with the platform for improvement purposes.
• Functionality cookies: Save your preferences such as language and display settings to deliver a more personalised experience.
• Analytics cookies: Help us understand overall platform usage patterns to make data-driven decisions.

You can control or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of our platform.

6. Your Rights as a User

We respect your rights over your personal data. As a lepak7 user, you have the following rights:

• Right to access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete information.
• Right to erasure: Request deletion of your personal data under certain circumstances permitted by law.
• Right to restrict processing: Request that we restrict how we process your data under certain circumstances.
• Right to object: Object to the processing of your data for direct marketing purposes at any time.
• Right to data portability: Request your data in a machine-readable format for transfer to another provider.
• Right to withdraw consent: Withdraw your consent to data processing at any time without affecting the validity of prior processing.

To exercise any of these rights, please contact our support team. We will process your request within 30 business days.

7. Third-Party Links & Services

The lepak7 platform is integrated with several trusted third-party service providers, including game providers, payment gateways, and identity verification services. Each provider maintains its own privacy policy, and we encourage you to review those policies where relevant.

We are not responsible for the privacy practices of external websites or services that are not under our direct control. If you access third-party services through our platform, the sharing of your information with those parties is subject to their own privacy policies.

8. Data Retention

Lepak7 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, or reporting requirements.

• Active account data is retained for as long as your account remains active
• Following account closure, core data is retained for a minimum of 5 years for legal and financial compliance
• Transaction records are retained for the period required under applicable financial laws
• Customer support communication logs are retained for 2 years
• KYC documents are retained in accordance with applicable anti-money laundering legal requirements

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard procedures.

9. Children's Privacy

Lepak7 services are intended for individuals aged 18 and above only. We do not knowingly collect or process personal information from minors. Should we discover that we have collected information from an individual under 18, we will promptly take steps to delete that information and close the account in question.

If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Privacy Policy Amendments

Lepak7 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

• In-account notifications the next time you log in
• Email sent to the address registered on your account
• Updates to the "Updated" date displayed at the top of this page

Your continued use of our platform after those amendments take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, our team is ready to assist. You may reach us via the live chat available on the platform or by email at: