01Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the lepak7 platform — whether via the website, mobile app, or any other supported access method — you acknowledge that you have read, understood, and agree to be bound by all terms, conditions, policies, and guidelines contained in this document.

If you do not agree with any part of these terms, you are not permitted to use the lepak7 platform. Continued use of the platform after any amendment is published will be deemed acceptance of the revised terms.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy lepak7, all of which together form the complete agreement between you and our platform.

02Eligibility to Open an Account

The lepak7 platform may only be used by individuals who simultaneously meet all of the following eligibility requirements:

  • At least 18 years old on the account registration date.
  • Be a legally eligible individual to enter into a binding agreement.
  • Not currently under a self-exclusion period or play restriction imposed by lepak7 or any relevant authority.
  • Do not use the platform on behalf of any third party without lepak7's written consent.
  • Not engaged in any fraudulent activity, money laundering, or other illegal activities using the lepak7 platform.

Lepak7 reserves the right to request proof of age and identity at any time and to suspend an account until satisfactory verification is received. Any account found to have been opened by an underage individual will be closed immediately and all funds therein will be forfeited.

Important: Each player is only permitted to hold one account only at lepak7. Holding multiple accounts by the same player is strictly prohibited and may result in all such accounts being closed without any refund.

03Account Registration and KYC Verification

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, a valid email address, and an active mobile number. lepak7 will use this information for identity verification and account-related communications.

As part of the Know Your Customer (KYC) process, lepak7 reserves the right at any time to request additional documents to verify your identity and address. Documents that may be required include:

  • National Identity Card (MyKad) or a valid passport.
  • A recent utility bill or bank statement as proof of address (not older than three months).
  • A selfie holding your identification document for additional verification if required.
  • Proof of ownership of the payment method used for the deposit.

Accounts without KYC verification may be subject to lower transaction limits. Withdrawals exceeding MYR 5,000 within a 30-day period require successful full KYC verification. The verification process is typically completed within 24 business hours once all required documents are received.

04Deposits, Withdrawals, and Financial Transactions

Lepak7 accepts a variety of payment methods in Malaysian Ringgit (MYR), including online banking via FPX, digital wallets such as Touch 'n Go eWallet, GrabPay, and Boost, as well as direct bank transfers. All transactions are processed in MYR for the convenience of Malaysian players.

Transaction Type Minimum Limit Maximum Limit Processing Time
Deposit (FPX / Online Banking) MYR 30 MYR 30,000 per day Instant
Deposit (Digital Wallet) MYR 20 MYR 5,000 per day Instant
Withdrawal (KYC-Verified Account) MYR 50 MYR 50,000 per day 15 – 30 minutes
Withdrawal (Unverified Account) MYR 50 MYR 2,000 per day 1 – 24 hours

All withdrawals will be processed to the same account or wallet used for your most recent deposit, unless you have submitted a change request that has been approved by the lepak7 support team. This is a security measure to prevent fraud and money laundering.

Note: lepak7 does not charge any processing fees for deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond lepak7's control.

05Bonuses, Promotions, and Rollover Requirements

Lepak7 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and exclusive offers for VIP members. Each bonus is subject to specific rollover requirements that must be met before any withdrawal of bonus funds or winnings derived from that bonus can be made.

  • Rollover requirements will be clearly stated on each relevant promotion page.
  • Unused bonuses or bonuses whose rollover requirements are not met within the specified period will expire automatically.
  • Eligible games for meeting rollover requirements vary by promotion — please check the details of each offer.
  • Each account is eligible for each bonus once only, unless otherwise stated in the promotion terms.
  • Lepak7 reserves the right to cancel any bonus if there is evidence of misuse or suspicious activity.
  • Bonuses cannot be transferred between accounts or converted directly to cash.

Players who use low-risk or inconsistent betting strategies to meet bonus rollover requirements — such as placing small bets at high odds or opposing bets — may have their bonus voided without prior notice.

06General Betting Rules

All bets placed on lepak7 are final once confirmed by the system. Players are fully responsible for ensuring the accuracy of their bets before confirmation. In exceptional technical situations such as server disruptions or system errors, lepak7 reserves the right to void affected bets and return the funds to the player's account.

  • Bets placed after the deadline or after the outcome of an event has been made public will be automatically voided.
  • In cases where incorrect odds are published due to a technical error, lepak7 reserves the right to correct the odds and reprocess or void the affected bets.
  • Bets placed on matches or events postponed by more than 48 hours from the original betting time will be settled at odds of 1.00.
  • For Live Casino betting, the dealer's decision is final and cannot be disputed unless there is clear evidence of a technical failure.

Strictly prohibited: Any form of fraud, use of automated software (bots), exploitation of system bugs, or collusion between players to cheat the lepak7 system. Any account found involved in such activities will be immediately closed and all funds forfeited.

07Account Security and Player Responsibilities

You are solely responsible for keeping your lepak7 account login credentials secure, including your username, password, and two-factor authentication (2FA) code. lepak7 recommends that you:

  • Use a strong, unique password that is not used on any other platform.
  • Enable two-factor authentication (2FA) for an added layer of security.
  • Do not share your login credentials with anyone, including family members.
  • Log out of your account when you are done using the platform, especially on shared devices.
  • Report any suspicious activity or unauthorized access to the lepak7 support team immediately.

Lepak7 shall not be liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials. However, if you suspect your account has been compromised, contact our customer support immediately and your account will be temporarily frozen pending investigation.

08Platform Usage and Accepted Conduct

Lepak7 players are expected to conduct themselves with respect and integrity while using the platform. The following behavior is strictly prohibited:

  • Using offensive language, threats, or harassment toward other players or lepak7 staff through any platform communication channel.
  • Attempting to access another player's account or the platform's back-end systems without authorization.
  • Publishing or spreading false information about lepak7 to other parties.
  • Using a VPN or other technical means to conceal your true location or identity with the intent to circumvent platform restrictions or controls.
  • Any action that may compromise the security, performance, or reputation of the lepak7 platform.

Lepak7 reserves the right to restrict, suspend, or terminate any account found to be in violation of these conduct guidelines without prior notice and without any obligation to provide further explanation.

09Account Suspension and Closure

Lepak7 reserves the right to suspend or terminate any player account at any time for reasons including, but not limited to:

  • Violation of any terms contained in this document.
  • Confirmation that the player is under 18 years of age.
  • Failure to complete KYC verification within the specified period.
  • Suspected or confirmed fraudulent activity, money laundering, or any other illegal activity.
  • Legal pressure or requests from relevant authorities.
  • Self-exclusion requests submitted by the player.

If your account is terminated due to a terms violation, lepak7 is not obligated to return any funds held in your account. However, if the termination is for any other reason, the remaining balance will be processed for withdrawal within 14 business days upon completion of the investigation.

Players who wish to voluntarily close their account may do so by contacting the lepak7 support team via live chat. Any active self-exclusion or restriction cannot be reversed until the designated period has ended.

10Liability Limits and Disclaimers

To the extent permitted by applicable law, lepak7 and its affiliates, directors, employees and agents shall not be liable for:

  • Any financial losses incurred as a result of gambling activity on the platform.
  • Service disruptions caused by factors beyond our control, including internet outages, third-party infrastructure failures, or natural disasters.
  • Any indirect, consequential, or punitive losses arising from use of the platform.
  • The accuracy or completeness of information published on the platform, including statistics and betting odds.

The lepak7 platform is provided "as is" without any express or implied warranties regarding fitness for a particular purpose. While we strive to maintain the highest uptime, we cannot guarantee that the platform will always be available without interruption.

11Amendments to Terms and Conditions

Lepak7 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice to players. Amendments take effect immediately upon publication on this page.

It is your responsibility as a player to review this page periodically to stay informed of the latest applicable terms. The "Last Updated" date at the top of this document will always reflect the date of the most recent amendment.

For material amendments that significantly affect player rights or obligations, lepak7 will endeavour to provide notice via email or in-platform notification before the changes take effect. However, the responsibility to review the latest terms remains with the player.

12Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the lepak7 platform in general, our team is ready to assist you through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
  • Support Email: [email protected] — typical response time is within 24 business hours.
  • FAQ: Visit page FAQ for answers to common questions.

For formal complaints related to financial disputes, please submit your complaint via email, including your account number, transaction date, and a detailed description of the issue. Our team will investigate and respond within 5 business days.